Frequently Asked Questions

I can not register / terminate my purchase. What can I do?

If you have trouble navigating or completing a purchase on eCibus Store Online, we recommend that you update your browser (Google Chrome, Mozilla, Internet Explorer, Safari, etc.) to the latest available version.
If you continue to have problems, remember that customer service is at your disposal. To contact him, click on 'Customer Service' or call +32 460959838 from abroad.

How do I know if my order has been confirmed?

Once your order has been completed, you will receive a message confirming your order to the e-mail address you have indicated.
If you do not have an email, check the Junk E-mail or Spam folder in your mailbox.
If you use a Gmail address, check it in the Promotions folder. For more information, customer service is at your disposal. To contact him, click on 'Customer Support' or call +32 460959838 from abroad.

What payment methods can I use on eCibus Store Online?

The eCibus Online Shop allows you to make purchases using:
- Bank transfer
- PayPal for Credit Card and Prepaid
- Payconiq to pay by mobile phone

What payment methods can I use on eCibus Store Online?

The eCibus Online Shop allows you to make purchases using:
- Bank transfer
- PayPal for Credit Card and Prepaid
- Payconiq to pay by mobile phone

What payment methods can I use on eCibus Store Online?

The eCibus Online Shop allows you to make purchases using:
- Bank transfer
- PayPal for Credit Card and Prepaid
- Payconiq to pay by mobile phone

What payment methods can I use on eCibus Store Online?

The eCibus Online Shop allows you to make purchases using:
- Bank transfer
- PayPal for Credit Card and Prepaid
- Payconiq to pay by mobile phone